Ethical Sourcing
Ethical human hair production is a pillar of Remi Cachet. We uphold an uncompromising commitment to product and practice excellence alongside our long-established factory partners in Northeast China. We focus on quality, environmental sustainability and employee safety, implementing stringent quality control measures across our entire supply chain. Every step from initial sourcing to final production undergoes meticulous scrutiny to uphold our high standards and ethical sourcing practices. It’s why we are the natural born leader in human hair extensions.
How Remi Cachet's Hair Is Ethically Sourced and Processed
The hair extension industry is particularly complex. As a globally leading hair extension brand, offering premium human hair solutions, it is really important for us to share exactly what happens behind the scenes of our ethical supply chain.
“How Remi Cachet’s Hair Is Ethically Sourced And Processed” was created to give you insight into how we operate as a brand from sourcing, donation, product production and everything involved in our processes.
“It’s so important to lay bare Remi Cachet’s hair sourcing and production process, which we hope to have achieved clearly in this documentary. As a professional, I have 30+ years experience in hair extensions, and as a company there is 20+ years experience with an unrivalled knowledge of both the market and what the extension professional and client want from this service. Trust is a huge factor in selecting your extension brand, and we strive for transparency to arm you with the right knowledge to create a better experience.The global hair extension industry is projected to grow from $4.88 billion in 2024 to $10.78 billion by 2032 and is - as yet - unregulated. By giving you this insight you can be assured that the outstanding work you create with our hair comes from ethical sourcing focusing on quality, environmental sustainability and employee safety.”
- VICTORIA LYNCH - Remi Cachet Brand Creator
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Hair Sourcing
We are committed to the highest levels of ethical practice in the supply chain and fairly compensate all those involved in selling, sourcing and producing our hair extensions. We pay at or above market value for our unprocessed human hair.
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Labour Standards
Suppliers must ensure workers are fairly compensated, regular employment is provided, working hours are not excessive, no discrimination is practised, and no harsh or inhuman treatment is allowed. They must abide by all local laws and regulations.
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Safe Working Environment
Suppliers will provide a safe and hygienic working environment for all workers, and adequate steps shall be taken to prevent accidents or injuries from occurring in the course of their work.
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Child & Forced Labour
There will be no child, forced, or involuntary prison labour used by any of our suppliers in any part of our supply chain. Suppliers must be in full compliance with all relevant child labour laws.
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Environmental Protection
Suppliers must comply with national and local environmental laws and regulations. They shall dispose of production waste following with those laws and regulations and shall identify and document their key impacts, implementing controls to minimise them.
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Business Practices
All of our suppliers must, in all activities, obey national and regional statutory requirements in the countries in which they are operating. Suppliers shall not engage in acts of bribery or corruption and shall not falsify documents and records.
Remi Cachet's Hair Recycling Scheme
Alongside ethical human hair production, education to reduce waste, extending our hairs lifespan and creating sustainable practices are pillars of Remi Cachet. To achieve this, we promote environmental responsibility, sustainability, and awareness around the recycling of human hair extensions with our recycling scheme, working with two fantastic charities: Matter of Trust and Little Lady Locks.
FAQ's
Where does your hair come from?
Our hair is sourced from our trusted suppliers and partners in and around China. Hair donations are quality checked and graded according to hair health and density and donors are paid directly. We prioritise ethical hair sourcing and the health of each donation above the perceived notion that a country of origin denotes hair quality.
Why aren’t you describing the country of origin for your hair anymore?
We prioritise ethical hair sourcing and the health of each donation above the perceived notion that a country of origin denotes hair quality. We see a lot of narrative online that associates hair quality with a certain country of origin, and as experts in the hair trade, with 30+ years experience, we know that there are so many more factors involved in denoting hair quality. We want to help educate so that our stylists are giving the right information to their clients. Hair quality from a single location of donors can differ wildly, and regardless of location, we only purchase the best.
Is the hair sourced from the same region for all ranges?
Once our hair is sourced by our trusted suppliers and partners, it is quality-checked and graded according to hair health and density. This grading denotes which range it is developed for, Elegance, Deluxe or Luxury. Grading is down to the individual bundle’s hair health rather than origin. Hair is sourced from a large geographic area, at present from in and around China but we are always exploring new sources that comply with our ethical practice.
Why don’t you use synthetic hair?
Synthetic hair can be a good option for those trying extensions for the first time or for single use. We don’t produce synthetic hair because our customers generally do not find that they are a pleasure to wear, stylists do not enjoy fitting them, they don’t enable them to do their best work, tools can so easily singe and ruin synthetic hair and lastly, and a biggie, they are not environmentally friendly. Our aim is to provide the highest quality of hair that lasts and therefore we don’t sell or use synthetic hair.
Why are they called donors if they are paid?
All hair we use for Remi Cachet is paid for by those choosing to sell it. ‘Donor’ and ‘donate’ is an industry term and we agree, it does imply that they are donating their hair free of charge. In some parts of the world, donors do give their hair free of charge for religious beliefs. At Remi Cachet, we believe in ethical sourcing and only trade with a supply chain where donors are paid directly for their hair, always at or above market rate. Our donors choose between a hair thinning or cutting service which gives them a shorter style. Their heads are not shaved.
Which hair extensions are best for me?
Determining which hair extensions are best for you is done in your hair extension consultation. In your hair extension consultation with your qualified stylist, they will assess various aspects of your hair. This includes but is not limited to your hair length, hair quality and type, colour and density. By doing this your stylist will be able to determine which hair extensions are best for you.
What is Remy hair?
Remy hair is considered the most desirable choice for hair extensions, wigs, and human hairpieces. It's made from hair that's been collected from a human donor and processed minimally to ensure it's soft, silky, and tangle-free. The hair is sorted with the root and tip travelling in the same direction to ensure the cuticles are kept intact and aligned in the same direction.